Returns & Exchanges

At Butterfly, we want you to love your purchase, which is why we offer a flexible 30-day return policy for most items in their original condition. Whether you need a different size or a full refund, our team is dedicated to making your exchange process as light and easy as a breeze.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the product is in unworn condition.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.